Your privacy matters to memed4. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a player on our platform.
Every byte of data transmitted between your browser and memed4's servers is protected by industry-standard 256-bit SSL encryption — the same level used by global financial institutions.
memed4 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data sharing only occurs with regulated service partners strictly necessary for platform operations.
All personal and financial data is stored on encrypted servers with access controls, audit logging, and regular security assessments. Only authorized personnel with a legitimate operational need may access your data.
We collect only the data that is strictly necessary for account registration, identity verification, transaction processing, and regulatory compliance. We do not collect data for its own sake.
Subject to our regulatory retention obligations, you may request deletion of your personal data at any time by contacting our support team. Requests are processed within 30 days of verification.
We will always tell you what data we hold about you, why we hold it, and how long we retain it. This Privacy Policy is written in plain English so you understand exactly what you are agreeing to.
This Privacy Policy applies to all users who access, register on, or interact with the memed4 platform at https://memed4.cam. By creating an account or using any of our services, you acknowledge that you have read and understood this policy. If you do not agree to the practices described here, please discontinue use of the platform.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
memed4 acts as the Data Controller for all Personal Data collected through the Platform. memed4 is responsible for determining how and why your Personal Data is used, and for ensuring that it is handled in accordance with this Privacy Policy and applicable data protection standards.
For all data-related inquiries, requests, or complaints, you may contact memed4's Data Protection contact at:
Data Protection Contact: [email protected]
Please include "Data Privacy Request" in the subject line of your message. Our team will acknowledge your request within 48 hours (WIB timezone) and aim to resolve it within 30 calendar days.
memed4 collects only the categories of Personal Data necessary to deliver our services, comply with regulatory requirements, and maintain platform security. The following table summarizes the categories of data we collect:
| Data Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, KTP (Indonesian National ID) number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, WhatsApp/phone number (if provided), residential address in Indonesia | Account communication, support, regulatory compliance |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, etc.), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Deposit and withdrawal processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security monitoring, fraud detection, platform optimization |
| Behavioral Data | Betting history, game preferences, session duration, pages visited | Responsible gaming monitoring, personalization, service improvement |
| Verification Documents | Scanned KTP, proof of address (utility bill, bank statement), selfie for liveness check | KYC compliance, withdrawal authorization |
memed4 does not intentionally collect sensitive categories of Personal Data such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond what is volunteered through responsible gaming self-assessments), or biometric data beyond what is strictly required for identity verification. Where a Player voluntarily discloses sensitive information in the context of a responsible gaming request, that information is treated with the highest level of confidentiality and used only for the purpose stated.
memed4 collects Personal Data through the following channels:
When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, submit a responsible gaming request, or respond to a survey, you provide Personal Data directly to us.
When you access the Platform, our servers automatically record technical data including your IP address, browser type, device identifiers, referring URL, pages visited, and the timestamps of your interactions. This data is collected via standard web server logging and session management technologies.
memed4 uses cookies and similar tracking technologies to maintain session state, remember your preferences, and gather analytics data. Further details are provided in Section 9 (Cookies & Tracking).
In limited circumstances, memed4 may receive Personal Data from third-party partners, including identity verification service providers, fraud screening services, and payment processors. Any data received from third parties is processed in accordance with this Privacy Policy.
memed4 processes your Personal Data on one or more of the following lawful bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Contractual Necessity |
| Identity and age verification (KYC) | Legal Obligation |
| Deposit and withdrawal processing (IDR) | Contractual Necessity |
| Anti-money laundering (AML) screening | Legal Obligation |
| Fraud detection and prevention | Legitimate Interests |
| Responsible gaming monitoring | Legal Obligation / Legitimate Interests |
| Platform analytics and service improvement | Legitimate Interests |
| Customer support communications | Contractual Necessity |
| Promotional and marketing communications | Consent |
memed4 does not sell, rent, or trade your Personal Data to any third party for commercial gain. We may share your Personal Data only in the following limited circumstances:
We engage carefully selected third-party service providers who process Personal Data on our behalf, strictly under our instructions and subject to binding data processing agreements. These providers include payment processors (supporting BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja), identity verification providers, fraud screening services, and cloud infrastructure providers. None of these providers are permitted to use your data for their own independent purposes.
Where required by applicable law, a valid court order, or a legitimate request from a regulatory or law enforcement authority, memed4 will disclose the minimum Personal Data necessary to comply with that obligation. We will notify affected Players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of memed4's business, Player data may be transferred to the acquiring entity, subject to equivalent privacy protections. Affected Players will be notified of any such transfer and their rights in connection with it.
memed4 will not share your Personal Data with any third party for any purpose not described in this Privacy Policy without first obtaining your explicit, informed consent.
Important: memed4 will never share your Personal Data with other gambling platforms, advertising networks, or data brokers. If you receive a communication purportedly from memed4 asking you to confirm personal details via a third-party link, treat it as fraudulent and contact us immediately.
As an internationally operated platform serving Indonesian players, memed4 may transfer your Personal Data to, and store it on, servers located outside Indonesia. Where such transfers occur, memed4 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required within Indonesia, including:
memed4 retains your Personal Data for no longer than is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by regulatory obligations:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML / regulatory compliance |
| KYC verification documents | Duration of account + 5 years after closure | Legal obligation |
| Transaction records (IDR deposits & withdrawals) | 5 years from the date of each transaction | AML / financial record-keeping |
| Betting and gaming history | 3 years from the date of each session | Responsible gaming / dispute resolution |
| Customer support correspondence | 3 years from the date of each interaction | Legitimate interests / dispute resolution |
| Technical / server log data | 12 months on a rolling basis | Security monitoring |
Once the applicable retention period expires, Personal Data will be securely deleted or anonymized so that it can no longer be associated with any individual. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.
memed4 uses cookies — small text files stored on your device — and similar tracking technologies to ensure the Platform functions correctly and to improve your experience. The following categories of cookies are used:
These cookies are essential for the Platform to operate and cannot be switched off. They are set in response to actions you take such as logging in, setting deposit limits, or completing a transaction. Without these cookies, core Platform functionality would not be available.
These cookies collect anonymized information about how Players use the Platform — such as which pages are visited most often, where errors occur, and how long sessions last. This data helps memed4 improve platform performance and user experience. No personally identifiable information is collected by these cookies.
These cookies allow the Platform to remember your preferences, such as your selected language, timezone display (WIB/WITA/WIT), and interface settings. Disabling these cookies may result in a reduced experience.
You may configure your browser to refuse all or some cookies, or to alert you when websites set or access cookies. Please note that blocking strictly necessary cookies will impair your ability to use the Platform. Instructions for managing cookies are available in your browser's help documentation.
memed4 does not use third-party advertising cookies or cross-site tracking cookies. We do not participate in behavioral advertising networks or data brokerage programs.
As a Player on memed4, you have the following rights with respect to your Personal Data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":
All requests will be acknowledged within 48 hours and resolved within 30 calendar days. In cases of complexity, this period may be extended by up to a further 60 days, with notice provided to you. memed4 will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.
memed4 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. These measures include:
While memed4 employs all reasonable measures to protect your data, no digital platform can guarantee absolute security. You also play a role in protecting your account — use a strong unique password, enable two-factor authentication where available, and do not share your login credentials with anyone.
The memed4 Platform is strictly intended for adults aged 21 years and above. memed4 does not knowingly collect Personal Data from any individual under the age of 21. Age verification is a mandatory step in the registration and KYC process.
If memed4 becomes aware that Personal Data has been collected from a person under 21 years of age without proper parental consent, that data will be deleted promptly, the associated account will be closed, and any funds deposited will be returned to the originating payment method following identity verification of the account holder.
If you believe that a minor may be using the memed4 Platform, please contact us immediately at [email protected] so that we may investigate and take appropriate action.
memed4 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable regulations, or platform functionality. The date at the top of this page indicates when the policy was most recently revised.
Where changes are material — meaning they significantly affect how your Personal Data is used or your rights in relation to it — memed4 will notify registered Players by email at least seven (7) days before the changes take effect. For minor clarificatory updates, the revised policy will be posted on this page without advance notice.
Your continued use of the Platform after the effective date of any change constitutes your acknowledgment of and agreement to the updated Privacy Policy. We encourage you to review this page periodically to remain informed of how memed4 protects your privacy.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how memed4 handles your Personal Data, please reach out to our team:
Email: [email protected]
Subject line: "Data Privacy Request" or "Privacy Policy Inquiry"
Our support team is available 24 hours a day, 7 days a week, with native Indonesian-speaking agents available during WIB (Western Indonesia Time, UTC+7) business hours. All privacy-related requests are acknowledged within 48 hours and resolved within 30 calendar days.
We are committed to working with you to resolve any privacy concerns fairly and transparently. If you remain dissatisfied after contacting us, you retain the right to escalate your concern to the relevant data protection authority in your jurisdiction.
Our support team is available around the clock to answer any data protection queries. You can also review our full Terms & Conditions or explore our FAQ for quick answers.